The part of the body that contains the pancreas, stomach, intestines, liver, gallbladder, and other organs.
Acclimatized
Body having adjusted to the environmental climate.
Accommodation capacity
The measure of accommodation stock at a defined destination. May be given by various different measures: e.g. number of establishments; number of main units within an establishment (e.g. rooms, caravan stances); capacity in terms of residents (e.g. bedspaces).
Accounting period
Normally one year, the period for which accounts are drawn up
Accreditation
A procedure to establish if a tourism business meets certain standards of management and operation.
Achalasia
It is a disease that affects the muscles of the oesophagus, resulting in a difficulty to swallow.
Activity Holidays
One of the fastest growing sectors of tourism, ranging from relatively leisurely activities such as walking to mountaineering and more extreme sports
Acute episode
The period of time when an injury is at its worst, usually right after the injury or flare-up has occurred.
add-on
any component of a package tour that is not included in the package price
adjustable-rate mortgages
A mortgage where the interest rate on the note is periodically adjusted based on an index.
Advanced ecotourism
A level of accreditation consisting of all core criteria as well as some of the advanced certification criteria.
adventure tour
a tour designed around an adventurous activity such as rafting or hiking
Adventure tourism
A form of tourism in natural areas that incorporates an element of risk, higher levels of physical exertion, and the need for specialised skills.
advertised tour
Specifically, a travel package meeting the airline requirements needed to be assigned an IT (inclusive tour) number.
affinity group
a group sharing a common interest, usually from an organization. See also pre-formed group.
after-departure charge
expenses such as telephone charges that do not appear on a guest
agent
one who acts or has the power to act as the representative of another. Most frequently in travel anyone other than a principal, such as a retail travel agent, receiving agent, ticket agent, local operator or wholesaler (usage uncommon in No. America)
air sea
a cruise/travel program which includes both air/sea arrangements. Often combined with local hotel arrangements for pre/post stays
airline classes of service
variety of terms used to express a particular type of aircraft cabin service. Classes vary with types of compartments, seating comfort, and amenities, with variation between domestic and international flights, and denoted by a fare code on the ticket.
airline fare
price charged for an airline ticket. Some of the categories are as follows: advance purchase excursion (APEX): heavily discounted excursion fare available on many international routes. Reservations and payment will be required well in advance of departure, with varying penalizes for cancellation; excursion: individual fares that require a round-trip within time limits, discounted from coach fare, limited availability; group: discounts from regular fares for groups; and regular or normal: any unrestricted fare.
airline reporting conference (ARC)
a consortium of airline companies, who by agreement, provide a method of approving authorized agency locations for the sale of transportation and cost-effective procedures for processing records and funds to carriers. Not all airlines are ARC companies.
Alfresco Dining
An area, usually informal, where guests can dine outdoors. This area is sometimes covered.
All-inclusive
A form of package holiday where the majority of services offered at the destination are included in the price paid prior to departure (e.g. refreshments, excursions, amenities, gratuities, etc).
Allergy-immunology Allergy
Diagnosis and treatment of allergic conditions Immunology diagnosis and treatment of the body
Allocentric
Of a minority of tourists: adventurous, outgoing, self-confident, independent, needing little tourist infrastructure. Enjoys high contact with locals.
Alternative tourism
In essence, tourism activities or development that are viewed as non-traditional. It is often defined in opposition to large-scale mass tourism to represent small-scale sustainable tourism developments. AT is also presented as an 'ideal type', that is, an improved model of tourism development that redresses the ills of traditional, mass tourism
Amenity fee
A certain amount paid to an owner or property complex above and beyond the rental rate that allows the renter access to certain amenities (skiing, golf, tennis, beach towels, beach chairs, etc.).
American plan
type of rate that includes the price of the hotel room, breakfast, lunch and dinner. AP is the common abbreviation. See also room rates.
American Plan (AP)
A type of room rate which includes the price of the room, breakfast, lunch, and dinner. Also known as full pension.
Anesthesiology and Reanimation
Is the Use of medications and substances to prevent or relieve pain.
Antifoul
applied to ship
Apartment Hotel
Accommodation in apartment-style units rather than rooms: with minimum or expanded in-suite cooking facilities. Defined by legislation for licensing and classification purposes.
Artefact
An object; an item of material culture.
Assets
Something of value that will provide future benefit or utility, can be used to generate revenue. Usually owned, so simply described as 'things we own'.
association executive
A full-time professional administrator who is employed by an association and is responsible for planning and promoting annual conventions and association meetings.
attraction
a place, event, building or area which tourists want to visit
attraction
a natural or man-made facility, location, or activity which offers items of specific interest to tourists.
Audiometry
The testing of the person
Auditing
A process to measure and verify the practices of a business
Availability calendar
An online calendar which can be updated to allow renters to view the dates open for a certain property.
Available Rooms (suites, beds)
The number of rooms normally available on a day to day basis, LESS those permanently used for some purpose other than guest occupancy.
average room rate
the total guest room revenue for a given period divided by the number of rooms occupied for the same period. Since it can be related to investment, this statistic is frequently used as a measure of economic feasibility
back to back
term used to describe tours operating on a consistent, continuing basis, usually without time between.
Backpacker
A visitor, for the purpose of a holiday or special event, who stays in a backpackers lodge/hostel.
bain-marie
a container or serving area that keeps food hot.
balcony
An open-air space or platform off a room. The uppermost level of a theater.
Bartered services
Exchanging a stay at your vacation property for repairs, maintenance, or other work done.
bed and breakfast
(B & B) overnight accommodations usually in a private home or boarding house, with a full American-style or continental breakfast included in the rate, often without private bath facilities
Benchmarking
Measuring performance against that of best in class companies, determining how the best-in-class achieve those performance levels and using this information as a basis for your own company's targets, strategies and implementation (Pryor, 1989).
Benchmarking
Process of comparing performance and activities among similar organizations either against an agreed standard or against those that are recognized as being among the best
